How can we help?
Read our FAQ to find out everything you need to know about PomGrenad and how it works.
Can’t find an answer to your questions? Contact us.
Tell me more about PomGrenad
At PomGrenad, dance, yoga, and fitness converge into a dynamic blend. Our expert coaches are here to help you out and make sure you get the workout that’s just right for you. Explore our platform, enhanced with fun complementary features to inspire and motivate you daily.
You can choose the language of the platform, either French or English. Some of our training sessions are animated in English. Use our filters to find the content matching your language preferences.
Our teachers are carefully selected for their expertise and skills. You can find their biographies here or featured in each session description.
Absolutely! At PomGrenad, we’ve designed courses in each discipline to suit all levels-whether you’re a beginner, intermediate, or advanced. Use our search filters to find classes that match your profile and specific needs.
We provide a range of video sessions across various disciplines. These sessions come in different formats: 15, 20, 30, 45 or 60 minutes. They can be grouped into thematic series and programs or standalone sessions.
Subscription Options
When you sign up for PomGrenad, you get 7 days free – no credit card required! Take your time yo explore everything, and at the end, the choice is yours: keep going with us or walk away with no strings attached. Simple and no pressure!
Sign up
When you sign up, you’ll automatically given a monthly subscription. But don’t worry – no payment will be charged until you add your payment info to your profile. This is just so our tech team can work their magic and let you enjoy the platform with peace of mind.
Explore free for 7 days
You get 7 days free to explore all the benefits of PomGrenad.
Add you payment info before the trial ends
The first payment will be charged at the end of your trial, on the 8th day. Make sure to add a payment method by then if you want to keep enjoying everything PomGrenad has to offer. Otherwise, your access will be limited: you’ll still be able to browse the library but you won’t have access to classes, programs or other features.
Missed the deadline? No worries! Just add a payment method to your profile, and your subscription will automatically reactivate.
All our subscriptions give you 24/7 access to our entire content library on PC, tablet, and mobile. Enjoy a variety of workouts across different disciplines, plus advanced features for personalized training.
All you need to do is choose your billing cycle:
- Monthly: pay 14,99$ every month
- Annual: pay 119,99$ upfront for the whole year (and save 30%!)
No need to decide today—sign up to enjoy your free trial and make your choice later.
We only accept credit card payment (Visa or Mastercard) or Google Pay.
- For the monthly subscription, payment is billed monthly.
- For annual subscriptions, payment is billed once a year.
Your subscription is unique and personal! It’s linked to your account, so it’s reserved just for you. This way, all your stats and recommendations are perfectly tailored to your needs and your progress.
To make sure you get the most out of your free trial, our PomGrenad team has automatically set you up with a monthly subscription. But don’t worry! No payment will be charged until you add a payment method. You can explore the platform with peace of mind.
Add a payment method in the “Subscription” section of your account to keep enjoying PomGrenad after your 7-day free trial.
Both annual and monthly memberships will automatically renew unless you cancel before your next billing cycle. You’ll automatically be billed for the membership plan you selected (solo or family, annual or monthly).
It’s easy! Once you’re logged in, go to the “Subscription” section of your profile and click on “Switch to Annual Plan” or “Switch to Monthly Plan” to update it. And the best part: you only pay the difference.
Please note that it is not yet possible to manage your subscription on the iOS mobile application.
The invoice is automatically sent by email to the membership owner’s email address.
When buying a subscription plan, enter the code in box that says ‘Discount, Have a coupon?’.
Getting Started with PomGrenad!
To register, simply follow this link to the end of the process. You’ll receive a confirmation e-mail once you’ve registered on our platform.
To access your account, simply go to our website and log in by following this link.
Don’t forget to check the “Stay logged in”, so you don’t have to enter your login details every time.
You can enjoy our platform on different devices: computer, tablet and smartphone.
A mobile app is also available on iOS and Android. Moreover, you can broadcast the sessions on your TV screen.
Yes, PomGrenad is available for both Android and iOS. Download it on Google Play or Apple Store.
Yes, with the mobile application, you can download sessions to watch them later offline.
- Find the sessions you want to download.
- Click on “Download” below the class title.
- Your class will start downloading to your app. Once downloaded, the arrow becomes a check.
- Then, tap the account icon at the bottom right of the app (look for your initials or photo) and go to the ‘Downloaded videos’ sections. All your downloaded classes are there.
Please note that offline mode is only available on the mobile applications for now.
Using Chromecast
First, make sure you’re using the Google Chrome browser on Windows, Mac OSX or Android operating systems (Chromecast is not supported on Chrome iPad and iPhone), then click on the icon at the top right of the video to start it on your TV.
Using AppleTV
Press AirPlay from an iPhone, iPad or Mac computer to start the video on your TV.
Using an HDMI cable
Connect a computer with an HDMI cable to a TV.
Cancellation policy
All our membership are commitment-free. To cancel your subscription, head to your subscription settings under your profile (look for your name in the upper right-hand corner). Then click on ‘Cancel subscription’.
Please note that deleting the app does not cancel your subscription.
After canceling your subscription, you’ll continue to have access to your account until the end of the current billing period.
If you have more questions, contact us. We’re happy to help!
No refunds or credits are available. Please note that any subscription can be cancelled at any time and is non-binding. Cancellation allows you to stop the next scheduled payments at any time without penalty and automatically removes your access to the platform at the end of your period.